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VYTEKK

An IT Support and Managed Services provider based in Rochester, NY

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Telecommuting and Virtual Office Solutions

Protect your business and your employees by implementing a comprehensive telecommuting program today.

REMOTE ACCESS DESIGN

VYTEKK WILL WORK WITH YOU TO IDENTIFY YOUR NEEDS AND TO DETERMINE HOW YOU CAN IMPLEMENT A SECURE AND SUCCESSFUL TELEWORKER IMPLEMENTATION.

  • Examine current infrastructure
  • Identify critical applications and data
  • Plan a remote access program which will allow your employees to securely access and use all the applications and services they need to keep your business running.
REMOTE WORKFORCE CONFIGURATION

VYTEKK CAN CONFIGURE YOUR NETWORK FOR EMPLOYEES WORKING FROM HOME TO SECURELY ACCESS YOUR NETWORK

  • VPN configuration and deployment
  • Remote Desktop Services configuration and deployment
  • Remote file access configuration and deployment
  • Remote backup configuration and deployment
REMOTE ACCESS AS A SERVICE

NOT ALL COMPANIES HAVE THE INFRASTRUCTURE TO QUICKLY DEPLOY REMOTE SERVICES. VYTEKK CAN SUPPLY AND CONFIGURE A REMOTE ACCESS ENVIRONMENT TO FIT YOUR NEEDS.

  • Virtual desktops
  • Virtual servers
  • Remote Desktop Services
  • Remote file services
  • VPN services
TRAINING AND REMOTE HELPDESK

VYTEKK CAN SERVE AS YOUR VIRTUAL HELPDESK WHILE TRANSITIONING EMPLOYEES TO A TELECOMMUTING ENVIRONMENT

  • Virtual helpdesk
  • Remote access training
  • Remote assistance
  • User device configuration
  • Troubleshooting

Why Choose Managed IT Services?

Companies both large and small have information technology needs. For most small and mid-sized companies or SMBs, the cost and complexity of managing those needs over time become burdensome and cost prohibitive.

The rapidly changing protocols for managing data security, storage & backup, and the move to cloud data & applications requires the need for specialized IT support. Many SMBs try to manage their IT needs without the assistance of an IT professional leaving their companies exposed to critical data and security failures. Alternatively, the cost to maintain full-time on-premise IT staff adds overhead to an already high cost IT expense

Featured IT Support Services

We offer a wide variety of IT support, cyber security, managed services, and consulting all tailored to meet your specific business needs.

COMPLETE MANAGED IT SERVICES

PROBLEM SOLVED.

We provide total IT support services from desktop to data center and everything in between.

  • Complete IT support – fixed rate
  • IT environment evaluation
  • IT strategy and planning
  • Dedicated support team
  • 24/7 Helpdesk and on-site services
  • Remote monitoring & management
  • Network and information security
  • Backup and disaster recovery
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Cloud Backup and Disaster Recovery

YOU CAN’T AFFORD TO BE DOWN.

Time is money. You need your backup systems to be reliable and tested. We offer solutions as simple as an on-site backup and as complex as real-time replication.

  • Backup design and implementation
  • Backup monitoring and testing
  • Business continuity planning
  • Cloud backup
  • Backup replication
  • Secondary data center design
  • Procurement and implementation
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CLOUD, SERVERS, AND HARDWARE

WE MAKE IT WORK & MAKE IT LAST.

We can design a network solution that’s right for you and take care of the purchasing, installation, and configuration for all your hardware needs.

  • Cloud computing implementation, migration, and management
  • Network services
  • Server installation and upgrades
  • Hardware and software procurement
  • Software implementation
  • Desktop, laptop, and hardware setup
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OFFICE 365 SERVICES

SOLUTIONS FOR ALL SIZES.

Microsoft Office 365 brings enterprise-grade services to organizations of all sizes. As a Microsoft Certified Cloud Solution Provider, we plan, implement, and manage your Microsoft Office 365 services.

  • Microsoft Office 365 plan recommendation
  • Services overlap assessment
  • Migration planning
  • Licensing
  • Implementation and training
  • Subscription management
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Let’s Get Started

IT Support is no longer just about fixing desktops and printers. We help small and mid-sized businesses plan not only for today, but for future growth, emerging technologies, and sophisticated security threats.

Technology Evaluation

We inventory and examine your technology environment and business processes to help us create a comprehensive and appropriate technology roadmap.

IT Strategy Roadmap

After reviewing your needs and environment, we design a complete technology roadmap to meet your current and future needs.

Implement

We will procure, install, and configure any needed hardware or software, handle virtual and cloud migrations, and deploy comprehensive security and network monitoring tools.

Manage

Through continuous monitoring, patching and 24/7 remote and on-premise support, we will ensure your IT environment stays at peak efficiency while helping you reduce IT related expenses.