Network Monitoring and Management

Don’t let common system anomalies, such as full disks, network floods, connectivity loss, and internet failures lead to downtime or poor system performance.

Be Proactive, Not Reactive

Our proactive approach to remote monitoring and network management helps you anticipate – and prevent – outages, providing you with the confidence that your infrastructure is running optimally, and will stay that way.

Continuously monitoring for your environment for potential performance impacting events allows for an immediate response and resolution to problems.

Step 1

A event occurs which could lead to downtime, and triggers an alert

Step 2

A ticket is created in our Help Desk, alerting our team to the problem

Step 3

Your technician investigates the issue to determine the root-cause

Step 4

We remediate the cause, and the issue is flagged for increased monitoring for 72 hours, you keep working without interruption

What We Monitor

Our complete Remote Monitoring Service monitors your servers, switches, desktops, laptops, firewalls, wireless networks, and more for a full range of issues.

  • CPU Usage
  • RAM Usage
  • Hard Disk Usage
  • Network Bandwidth
  • Network Latency
  • Packet Floods, and more
  • Updates
  • Patches
  • Crashes
  • Errors
  • Backup Status
  • Security Systems Status
  • Web Services
  • Email Services
  • Database Services
  • Application Layer Services
  • Database Performance

Contact Us

Tel.: +1 (585) 434-5859

Rochester, NY