Vytekk Technologies, Inc. delivers Enterprise IT to small to medium-sized businesses through Managed Services, Cloud, and project management. We pride ourselves on having great relationships with our clients and providing outstanding services and support. We provide a progressive culture which includes values based on superior problem solving, customer satisfaction, and one-touch resolution.
Vytekk Technologies is looking for an experienced Network & Windows Server Administrator to join our team in delivering outstanding IT to our clients. As part of our Technical Help Desk team your main responsibilities will be to provide technical support to our clients in regards to complex network and server problems, and fixing the issues in an efficient manner, always according to our quality standards. Reviewing & analyzing root causes to ensure issues don’t occur again.
This position requires high level technical expertise and analytical skills.
Responsibilities of the Position Include:
Diagnosing and solving complex server & network problems
Performing root cause analysis for issues and applying preventative solutions
Working with high and critical priority tickets and meeting SLA’s
Participating in after-hours on-call rotation schedule
Creating & maintaining systems documentation
Some of the key systems that you’ll be working with are:
Windows Server 2008-2016, Active Directory, Group Policy
VMWare & Hyper-V Virtualization
Microsoft 365 Administration
Exchange Server (database administration, high availability)
Network infrastructure (Firewalls & routing, Layer 2/3 switching, QoS, SNMP, VPN, managed wifi),
A Minimum of 3 years in IT support is required, Managed Services experience is a big plus. Candidates must be team players with excellent written and verbal communication skills and have the ability to self-manage assignments and responsibilities, multi-task, and show initiative.
Some of the Benefits We Offer Include:
Competitive salary with annual bonus
Medical, dental, & vision insurance
Work From Home
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